Frequently Asked Questions

1. What’s typically included in the box?

Our boxes comprise a variety of seasonal fruits, vegetables and herbs. The produce may vary depending on the season and availability. Typically a small box contains a selection of six to eight seasonal vegetables, fruits and herbs and a large box is 10 to 12, plus an increase in quantities.

We always strive to provide high quality, delicious veggies and to avoid food waste, therefore we sometimes include 'ugly' or superficially damaged produce, which will still be nutrient-packed and taste amazing.

We always aim to use minimal packaging, although we do include a small amount of plastic when it will significantly improve the quality and freshness of the produce. 

Unfortunately, we cannot offer box customisation at this stage. However, we are happy to accommodate any food allergies e.g. nightshades. Please specify in the 'order notes' box at checkout your specific allergies only. 

Your veggies will come in a returnable crate, so we would greatly appreciate it if you can return your crate to the Farm My School shed at your convenience or when you pick up your next order. 

2. Do you offer delivery?

We do offer delivery to customers in Clifton Springs, Curlewis, Drysdale and Ocean Grove. Delivery is available on Wednesdays only with a set fee of $5.00. This may extend to include other areas in the future.

The other option is to collect your veggie box.

Pick up details are: 

  • Wednesday from Lard Ass Butter, Ocean Grove (10-11 Skyes Pl, Ocean Grove) between 9:00am-4:00pm; order by Monday at 11:59pm 
  • Wednesday from Farm My School Shed at Bellarine Secondary College, Drysdale (43-71 Peninsula Dr, Drysdale) between 8:00am-4:00pm; order by Monday at 11:59pm
  • Friday from Farm My School Shed at Colac Secondary College, Colac (173 Queen St, Colac); between 8:00am-4:00pm; order by Wednesday at 11:59pm
  • Saturday from Bellarine Farmgate, Drysdale (218 Murradoc Rd, Drysdale) between 9am-2pm; order by Wednesday at 11:59pm 

3. What if I’m not satisfied with the quality of the produce in the box? 

Your satisfaction is important to us. If you receive produce that does not meet your expectations, please contact us via an email to either hello@farmmyschool.com.au or farmer@farmmyschool.com.au. We will work to resolve the issue, which may include offering a replacement or a refund. 

4. Can I pause or cancel my subscription at any time?

Yes, you have the flexibility to manage your subscription. You can pause or cancel your subscription at any time. Simply log into your account and pause or cancel your subscription via your customer account. Any concerns email hello@farmmmyschool.com.au.